Telecom Operators <br>Internet Service Providers

Telecom Operators
Internet Service Providers

Telco Operators and ISP need advanced interception capabilities to be compliant with national law

Telco

Telecom Operators as well as any other Communication Service Providers have to support the investigations needs of the Law Enforcement Agencies with Lawful Interception capabilities.

In a world where networks and services are continuously evolving, there is a growing demand for Communication Monitoring solutions that deliver an uncompromised level of availability and reliability, while also reducing the Total Cost of Ownership.

Thanks to its deep expertise, the knowledge of the market needs and in order to address the complexity of the Lawful Interception projects, IPS has developed a Monitoring Center Testbed for Telcos, a sophisticated testing environment that provides Telecom Operators with powerful capabilities to analyse the performance of Lawful Interception functionalities and detect potential issues before they affect the quality of service experienced by LEA.

The Monitoring Center Testbed interacts with all Network nodes involved in the LI process exactly as a standard Law Enforcement Monitoring Facility would, enabling comprehensive end-to-end testing. It provides all the expected functionalities from such a product and further high-value features to deeply analyse the test results. The product can effectively perform its tasks being compliant with the LI protocol interface standards (i.e.: ETSI and 3GPP) and having already been integrated with the main Mediation System and Network Switch vendors globally (with successful IOTs accomplished).

An usual use case can be the commissioning of a new LI service (e.g. VoLTE or 5G interception) or updating an existing LI service (e.g.: installation of the most recent version of a LI Handover Interface). Thanks to the Monitoring Center Testbed, Telecom Operator can easily evaluate:
  • the behaviour of the service under test in its interaction with any LEMF and its compliancy with the relevant standards;
  • how the implemented changes affect the LEAs they support, ensuring a smooth and well-managed transition.
Another meaningful use case can be the day-to-day service operation assisting Telecom Operators needs and supporting LEAs during specific LI activities. Operators are often asked to provide clarifications regarding events that affect the quality of the service delivered (e.g.: poor quality or even unintelligible data). In this case the product can be used by the Telecom Operator, in cooperation with the LEA, to:
  • analyse the specific events
  • identify the causes of the problem
  • provide evidence to explain the situation.
The Monitoring Center Testbed performs all its functionalities in compliancy with strict privacy and data protection requirements that are often mandatory for both Telecom Operators and the LEAs due to the confidential nature of the service. The cutting-edge technology can guarantee the flexibility required to seamlessly integrate it into any operational environment.

The combination of the product's features, the regular updates that ensure compliance with the latest ETSI standards and the continuous support service that IPS provides to its clients makes the Monitoring Center Testbed an ideal choice for Telecom Operators seeking to reduce the human-sources costs associated with implementing and maintaining LI functionalities, while at the same time improving the LEA's perception of the service delivered.